Legal
Last updated: 1 June 2026
CarOffer (caroffer.au) is operated by Callum Weerakoon, trading as CarOffer, based in Melbourne, Victoria, Australia. We operate a buyer-first car marketplace connecting car buyers with private sellers and dealers.
For privacy-related enquiries: hello@caroffer.au
When you create an account we collect your full name, email address, and password (stored securely via Supabase Auth — we never see your raw password).
When you post the car you want we collect your name, email address, mobile number, suburb and state, vehicle preferences, budget range, and any additional notes you provide.
When you list a car we collect your name, email address, phone number, vehicle details, photos, asking price, and optionally the registration plate and VIN. The registration plate and VIN are used by CarOffer staff to check listings and are never displayed publicly. When you send an offer to a buyer we collect your name, email, phone (optional), price, and message.
Payments are processed by Stripe. CarOffer does not store your credit card details. Stripe's privacy policy applies to payment data: stripe.com/au/privacy
We collect standard web usage data including pages visited, browser type, device type, and IP address. This helps us improve the platform. We may use Meta Pixel and Google Analytics for advertising and analytics — see Section 6.
We do not use your information for unsolicited marketing without your consent. We do not sell your data to third parties.
Your information is shared only with the following trusted service providers who help us operate CarOffer:
Buyers: your email and phone number are never shown to sellers or other users; only your first name, suburb and request details are public. Sellers: your email and phone are shown to signed-in users who choose to view your contact details on your listing, and to the buyer you send an offer to. By posting a listing or sending an offer, you consent to this visibility.
We may disclose your information if required by Australian law, court order, or to prevent fraud or serious harm.
Your data is stored on Supabase's infrastructure hosted in Sydney, Australia. We use industry-standard encryption for data in transit (HTTPS/TLS) and at rest. Access to personal data is restricted to authorised CarOffer administrators only.
While we take all reasonable steps to protect your information, no internet-based service can guarantee 100% security. If you believe your account has been compromised, contact us immediately at hello@caroffer.au.
CarOffer uses cookies and similar tracking technologies to:
The Meta Pixel (Facebook) may track your visit to CarOffer and associate it with your Facebook profile to show you relevant ads. This tracking is governed by Meta's Data Policy. You can opt out of Meta's ad tracking at facebook.com/ads/preferences.
You can disable cookies in your browser settings, though this may affect your ability to use CarOffer.
Under the Australian Privacy Act 1988, you have the right to:
To exercise any of these rights, email hello@caroffer.au. We will respond within 30 days.
CarOffer is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has created an account, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top. For significant changes, we will notify registered users by email. Continued use of CarOffer after changes are posted constitutes acceptance of the updated policy.